Data Handling & Security

At North Track Digital, we take the security and privacy of our clients' information seriously. We implement reasonable administrative, technical, and physical safeguards to protect business information entrusted to us.

Data Collection

We collect only the information necessary to provide our services, which may include:

• Contact information

• Business information

• Website analytics data

• Advertising account data

• Ecommerce platform data

• Performance and reporting information

We do not sell client information to third parties.

Access Control

Access to client data is restricted to authorized personnel and approved contractors who require access to perform their job responsibilities.

Access permissions are reviewed periodically and revoked when no longer necessary.

Authentication & Password Security

North Track Digital utilizes industry-standard security practices including:

• Multi-factor authentication (MFA) where available

• Unique passwords for business systems

• Secure password management tools

• Role-based access controls when supported by platforms

Data Storage & Retention

Client information is stored using reputable cloud-based service providers that maintain their own security controls and compliance standards.

Information is retained only as long as necessary to provide services, meet legal obligations, or maintain business records.

Vendor Management

We utilize trusted third-party software providers to deliver services. These providers are selected based on their reputation, security practices, and suitability for our business operations.

Examples may include advertising platforms, analytics platforms, CRM systems, communication tools, and project management software.

Monitoring & Security Practices

We regularly review our systems, software, and operational procedures to reduce risk and maintain the security of client information.

This includes:

• Software updates

• Access reviews

• Device security measures

• Ongoing security awareness

Incident Response

In the event of a suspected security incident affecting client information, North Track Digital will investigate the matter promptly, take reasonable steps to contain the issue, and notify affected parties when appropriate.

Contact

If you have questions regarding our data handling or security practices, please contact:

North Track Digital
daniel@northtrackdigital.com